Philippine Overseas Employment Administration

Mediation only

Try to negotiate settlement of the case out of court

Try to negotiate settlement of the

case out of court

Has power to settle disputes (but we opt to settle at the NLRC or NCMB)

Has power to settle disputes

(but we opt to settle at the

NLRC or NCMB)

If no settlement, POEA will refer the case to NLRC or NCMB in accordance with the standard

POEA-SEC.

If no settlement, POEA will refer

the case to NLRC or NCMB in

accordance with the standard

POEA-SEC.

AMOSUP/PSU/Other Union:

Local Union associated with other global unions representing seafarers in the Philippines(covered within their union).

No legal power

Mediation only, assisting to resolve cases.

In case of settlement agreement, we opt to settle at the NLRC via walk-in.

Otherwise, the mediation will be terminated, and the case will be referred to NCMB.

National Conciliation and Mediation Board

Voluntary Arbitration

Has Jurisdiction for employment contract with overriding CBA.

Has Jurisdiction for employment

contract with overriding CBA.

Mediation – Single Entry Approach (SEnA)

If no improvement with negotiation, case is lifted to Voluntary Arbitration.

If no improvement with negotiation,

case is lifted to Voluntary Arbitration.

Selection of Panel of Arbitrators or a single Arbitrator.

Selection of Panel of Arbitrators

or a single Arbitrator.

PhP70,000 arbitration fee (equal sharing of requesting and responding parties)

PhP70,000 arbitration fee

(equal sharing of requesting and

responding parties)

National Labor Relations Commission

Compulsory Arbitration

Has Jurisdiction for both POEA Contracts with or without CBA cover.

Mediation – Single Entry Approach (SEnA)

If no improvement on the negotiation, the case will be lifted to Labor Arbiter level

Two mandatory hearings at Labor Arbiter level for settlement negotiation.

Otherwise, parties will be required to submit their respective Position Papers and other subsequent

pleadings.

How to minimize the risk of having legal cases?

Strengthen the PEME - serious illness is found: decline employment.

Quality Service – best treatment possible, timely payment of sickness allowance and reimbursement.

Good communication – entertain queries and concerns.

Genuine concern for their welfare – assurance that we are fair.

Quick Links

Unit 103B Marbella Manila II Building President Roxas Boluevard Malate, Manila, Philippines 1004

Tel: (+63 2) 8524 1846 | Fax: (+63 2) 8521 1987

claimsservices@claimsservices.claims

Anchored in Excellence

Unit 103B Marbella Manila II Building President Roxas Boluevard Malate, Manila, Philippines 1004

Tel: (+63 2) 8524 1846 | Fax: (+63 2) 8521 1987

claimsservices@claimsservices.claims

Anchored in Excellence

Unit 103B Marbella Manila II Building President Roxas Boluevard Malate, Manila, Philippines 1004

Tel: (+63 2) 8524 1846 | Fax: (+63 2) 8521 1987

claimsservices@claimsservices.claims

Anchored in Excellence